Call and contact centre occupation salary UK
25,440 GBP
Median gross annual pay · 2025 · ONS ASHE · 7211
Half of all call and contact centre occupations in the UK earn more than 25,440 GBP a year, half earn less.
Rank by pay327of 398 occupations
Spread, quartile to quartile1.47×20,589 GBP – 30,163 GBP
Men against women1.6 %25,700 GBP against 25,291 GBP
| Measure | All | Men | Women |
|---|---|---|---|
| Lower quartile | 20,589 GBP | — | — |
| Median | 25,440 GBP | 25,700 GBP | 25,291 GBP |
| Mean | 25,477 GBP | — | — |
| Upper quartile | 30,163 GBP | — | — |
About the figure
Occupation code 7211 in SOC 2020, the UK occupation classification. Covers all employee jobs. Published by the Office for National Statistics, not estimated by us. The figure is gross annual pay, not monthly.
Occupations that pay about the same
- Delivery operatives 25,541 GBP
- Human resources administrative occupations 25,531 GBP
- Visual merchandisers and related occupations 25,488 GBP
- Print finishing and binding workers 25,296 GBP
- Personal assistants and other secretaries 25,233 GBP
- Caretakers 25,147 GBP
Source: ONS, Annual Survey of Hours and Earnings, Table 14. Figures are for 2025; snapshot taken 2026-08-15. www.ons.gov.uk